Privacy Policy
At Parrot Overhead Garage Doors, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our business, whether in person, over the phone, by mail, or through other forms of communication.
Information we collect
We may request personal information in the course of providing quotes, scheduling services, or answering your inquiries. The types of information we may collect include:
- Your name
- Phone number
- Email address
- Mailing or service address
- Payment information (if applicable)
- Details about your project or service request
We may also collect general, non-personal information (e.g., how you heard about us or the type of services requested) to help improve our customer service.
How we use your information
We use the information you provide to deliver services, respond to your inquiries, and follow up on quotes or service updates. We only share your information with trusted third parties when necessary to fulfill your request (e.g., scheduling, billing, or product delivery).
We will not use your information for unrelated marketing purposes without your explicit consent.
SMS / text messaging program
When you opt in through the consent checkbox on our contact form, Parrot Overhead Garage Doors may send you text messages about appointment scheduling and confirmations, estimate and quote follow-ups, and service and arrival updates.
- Frequency: up to 5 messages per service request.
- Msg & data rates may apply.
- Opt out: reply STOP to cancel at any time.
- Help: reply HELP for help, or call 512-337-3338.
- Consent is not a condition of purchase or service.
- Consent records are retained for a minimum of 4 years.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing of information
We do not sell your personal information. We only share your information with trusted third parties when necessary to fulfill your request (e.g., scheduling, billing, or product delivery), or where required by law.
Our commitment to data security
We take appropriate steps to safeguard your personal information. This includes administrative, physical, and technical measures to prevent unauthorized access and maintain the accuracy of our records.
Our commitment to children's privacy
We do not knowingly collect or store personal information from individuals under the age of 13. Our services are intended for adults and general business use only.
Your privacy rights
Depending on your location, you may have rights such as accessing, correcting, or requesting deletion of your personal data. If you'd like to exercise these rights, please reach out using the contact information below.
- Reply STOP to any text message to stop receiving texts.
- Email parrotoverhead@gmail.com to request access to, correction of, or deletion of your information.
How to contact us
If you have any questions, concerns, or requests related to this privacy policy, please contact us: Email parrotoverhead@gmail.com or call (512) 337-3338.